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How is shipping supposed to work?
How do I order?
I already ordered but what if I haven't paid and want to change my order?
Where do I pay?
Do you take Paypal?
I want more information about what I want to order, can I request that?


How is shipping supposed to work?
I send packages using the least inexpensive method for both of us. I also weigh packages after they are packed so that any additional wrapping or boxes are included in the estimate, something the shipping tool isn't always at calculating. As a result I will contact you once you have placed your order to give you the quote and have you submit your payment. Additionally, if you want a different shipping method than is "the cheapest avaialble", let me know so that it reflects properly on your invoice.

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How do I order?
Choose the items that you wish to purchase and go through the process as if you were going to pay cash on delivery (the only option available) and wait for an invoice that will reflect the correct shipping as well.

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I already ordered but what if I haven't paid and want to change my order?
If you wish to change your order and you have not yet had a confirmation that it has been sent, there is still time to change your order. The sooner you let me know that you have changed your mind the more likely I am to catch it before getting packed up (I like to make it fast for you!) and can add, remove, or replace the items you wish. To make it clear, only pay for the order that corresponds with the invoice you are sent. if I send you an invoice that does not reflect what you want, don't pay until you have received one. You may do so by emailing me directly and making a new order through the website indicating the most recent/correct order.

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Where do I pay?
I will send you an invoice once you have gone through the ordering process which includes shipping. The eCrater tools don't always get it right and it ends up usually being cheaper for me to take a look at where you live, compare services, and choose the method that is best for you.

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Do you take Paypal?
Yes! It is preferred and the easiest way to send money. There are two ways to send money through PayPal: 1. Send Money For Goods and Services Using this choice when sending money charges the merchant 2.9% + $0.30 USD per transaction and (as I understand) there are certain buyer protections that are associated with this method (for example, money is held for a certain amount of time in the Paypal vault until everything is shown to be copesetic). 2. Send Money to Friends or Family If you choose "send money to friends or family" there is no fee to the merchant and receive protections from Paypal that are associated with this type of transaction. Both methods are free to buyers. Choose the method you feel is the most appropriate for the situation. :)

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I want more information about what I want to order, can I request that?
Absolutely! I'd rather you get all of the information before I send it out to you so we both know what we are to expect when it arrives! I'll be glad to email you more pictures, add to the description or even chat with you via google or on MLPArena.com

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Last Updated: 28 Sep 2014 12:28:45 PDT home  |  about  |  terms  |  contact
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